Privacy Policy and Purchase Procedures - UnderGlamour

At UnderGlamour, we strive to provide you with a secure and transparent shopping experience. Below, we provide detailed information about our privacy policy and procedures related to refunds and size exchanges.

1. Information Collection: When making a purchase at UnderGlamour, we request your name, shipping address, email address, and phone number. This information is essential to process and efficiently dispatch your orders. We want to emphasize that we do not collect or store confidential information such as bank details or passwords.

2. Use of Email and Phone Number: Your email address is crucial for sending order confirmations, shipping updates, and any other relevant information related to your purchase. Additionally, we use your phone number to contact you in case of issues with your order or if the delivery company needs to communicate with you during the delivery process.

3. Refunds and Size Exchanges: At UnderGlamour, we do not accept refunds or size exchanges after the purchase is made. We recommend carefully reviewing product details, including sizes and colors, before confirming your order. This ensures a satisfactory shopping experience and prevents later inconveniences.

4. Credit Cards: UnderGlamour does not have access to your credit card information. All payments are securely processed through trusted online payment platforms. We are committed to maintaining the integrity and security of your financial data.

5. Guarantee of Correct Delivery: We take customer satisfaction seriously and make every effort to ensure that all orders are delivered correctly. We personally oversee each stage of the process, from preparation to delivery. If you have any concerns or issues with your order, our customer service team will be happy to assist you.

At UnderGlamour, your trust is our priority. If you have any additional questions about our privacy policy, purchase procedures, or any other aspect of your shopping experience, feel free to contact us.

Thank you for choosing UnderGlamour!